Terms of Service

1. Agreement and scope

These Terms of Service (the “Terms”) form a binding agreement between an ApprovePost account holder and Mykyta Vorushylo, an individual entrepreneur registered under the laws of Ukraine who operates the ApprovePost SaaS service (“ApprovePost,” “we,” “us,” or “our”). ApprovePost is the name of the Service and is not a separate legal entity.

If you create or use an account for an organisation, “you” includes that organisation and you represent that you have authority to bind it. By creating an account or continuing to use an account after being presented with these Terms, you agree to them. If you do not agree, do not create or use an account.

A person who only receives a review link and does not hold an account is not made a party to the subscription, billing, DPA, indemnity, or business-dispute provisions merely by opening the link. Reviewers remain subject to Section 11, the relevant acceptable-use restrictions in Section 12, and the Privacy Policy when they use a review link or submit feedback.

Our Privacy Policy explains how personal data is handled. Where we process Customer Personal Data on your behalf, Schedule 1 (Data Processing Agreement) (“DPA”) applies. Paid purchases are also governed by Paddle’s buyer terms and refund policy presented through checkout. Paddle’s applicable terms control the sale transaction, payment processing, tax, invoicing, statutory withdrawal, and transaction-level refunds; these Terms continue to govern your use of ApprovePost.

2. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a binding contract to hold an account or purchase a subscription. ApprovePost is designed primarily for creators, freelancers, agencies, and other users acting in a trade, business, craft, or professional capacity. If mandatory consumer law nevertheless applies to you, nothing in these Terms removes rights that cannot lawfully be waived.

You may use the Service only where lawful and where neither we nor Paddle are prohibited from providing the relevant service. Review links are not intended for children under 16.

3. The Service

ApprovePost provides a workflow for uploading social-media content and captions, grouping them into client reviews, sharing review links, collecting approval or change requests, submitting revisions, and maintaining review history.

The Service does not publish content to social networks, verify compliance with third-party platform rules, provide legal or other professional advice, or guarantee publication or approval. A review decision recorded in ApprovePost is not an electronic signature, legal certification, or regulatory approval unless the relevant parties separately agree otherwise.

4. Accounts and security

You may sign in using a one-time email link or supported third-party authentication. You must provide accurate information, use an email address you control, keep access credentials secure, and notify [email protected] promptly if you suspect unauthorised access.

You may not impersonate another person, create accounts through abusive automation, share authentication links, sell or transfer an account without permission, or bypass account or security controls. You are responsible for activity performed through your account to the extent permitted by law.

5. Plans and usage limits

Available plans, current prices, features, storage allowances, upload limits, review limits, and applicable retention periods are shown in the Service, on the Pricing page, or at checkout. Those current plan descriptions form part of the applicable offer.

ApprovePost is an approval workflow, not an archival or backup service. Media may be removed when a plan, review, or retention period ends. Maintain independent copies of content you need to preserve.

We may change plan features or limits prospectively. A material reduction to paid functionality will not normally take effect before the end of the then-current paid period unless reasonably required for security, law, abuse prevention, or a material third-party dependency. Any custom or negotiated plan is governed by the written order or agreement applicable to that plan.

6. Subscriptions and Paddle billing

Paddle is the Merchant of Record and authorised reseller for paid ApprovePost transactions. You purchase the paid subscription from the Paddle entity identified at checkout. Paddle handles the sale transaction, payment processing, applicable transaction taxes, receipts or invoices, recurring billing, payment-related buyer support, and transaction refunds. We provide and support the ApprovePost product.

The final price, currency, tax, seller identity, billing period, and recurring-payment terms shown at checkout control the purchase. Unless a different offer is expressly shown, paid subscriptions renew automatically for the billing period presented at checkout until cancelled.

You must provide Paddle with accurate billing information and use an authorised payment method. Payment-method changes, receipts, invoices, tax adjustments, and transaction-level billing disputes are handled through Paddle or the management link available from Paddle or the ApprovePost Billing page.

We may change subscription prices prospectively with the notice required by applicable law and Paddle’s rules. Any required consent will be collected before the changed price is charged.

7. Cancellation and downgrade

You may cancel through the Paddle customer portal, a subscription-management link supplied by Paddle, or another cancellation method Paddle makes available. Unless Paddle or mandatory law provides otherwise, cancellation takes effect at the end of the current paid billing period and prevents future renewal.

When paid access ends, the account moves to the then-current Free limits, if available. Features above those limits may become unavailable, and you may need to export, download, or delete data before cancellation or downgrade. Cancellation does not itself create a refund right.

Refund rules

Paid transactions are subject to the Paddle Buyer Terms, the Paddle Refund Policy, and mandatory law. Except where those rules, mandatory law, or an additional written commitment from us provides otherwise, charges are non-refundable and non-exchangeable.

Paddle’s current Refund Policy includes statutory withdrawal rights for qualifying buyers in certain jurisdictions and may also permit discretionary refunds. Eligibility, timing, and the refund method are determined under the version of Paddle’s policy and mandatory law applicable to the transaction.

Product problems

If a material ApprovePost defect prevents you from receiving the paid Service as described, contact [email protected] with enough information for us to investigate. We may restore access, correct the issue, or ask Paddle to issue an appropriate refund or other remedy. Paddle makes and processes the transaction-level refund.

Cancellation

Cancellation prevents future renewal but does not automatically refund the current or a previous billing period. To cancel or request a refund, use the Paddle management link in your receipt or subscription email, the ApprovePost Billing page where available, or Paddle buyer support.

Chargebacks and disputes

If you recognise a transaction but believe it is incorrect, please contact Paddle or us before filing a chargeback so the issue can be investigated. This does not restrict any lawful right to dispute an unauthorised or incorrect transaction. Paid access may be suspended while a chargeback, payment reversal, or fraud report is investigated, to the extent permitted by law and Paddle’s rules.

9. Licence and intellectual property

Subject to these Terms and the applicable plan, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service while you are entitled to do so.

The Service, software, interface, documentation, branding, and related intellectual property are owned by us or our licensors. No ownership right is transferred to you.

If you voluntarily provide product feedback or suggestions, you permit us to use them without restriction or compensation, provided we do not publicly identify you as the source without permission.

10. User Content

“User Content” includes media, captions, filenames, client and review names, branding, review comments, decisions, and other material submitted through the Service. As between you and us, you retain your rights in User Content.

You grant us and our processors a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display, format, secure, and otherwise process User Content only as reasonably necessary to provide and support the Service, follow your instructions, enforce these Terms, and comply with law. The licence ends when the content is deleted from active systems, subject to temporary residual copies and lawful retention.

You are responsible for having the rights, permissions, notices, and lawful basis necessary to submit User Content and share it with intended reviewers and enabled integrations. Do not submit payment-card data, passwords, government identifiers, health records, biometric data, children’s data, criminal-offence data, or other highly sensitive or regulated information unless we have expressly agreed in writing that the Service supports that processing.

We do not monitor all User Content and may remove or restrict material where reasonably necessary to address law, security, third-party rights, provider requirements, or these Terms.

11. Review links and reviewers

A review URL is a bearer capability link and normally does not require a reviewer account or passphrase. Anyone who obtains a valid link may be able to view the review and, while it is open, submit decisions or feedback. Account holders must share links only with intended recipients and revoke or rotate a link if it is exposed.

Reviewers must not forward a review link without permission, impersonate another person, use content outside the invited review, interfere with the Service, or submit unlawful, abusive, confidential, or infringing material.

Reviewer feedback and related timestamps are made available to the account holder. If the account holder enables a third-party notification integration such as Telegram, relevant review information may also be sent to that integration at the account holder’s instruction. Account holders are responsible for deciding whether the integration is appropriate and for providing reviewers with any notices they are legally required to provide.

12. Acceptable use

You must not use the Service to violate law or third-party rights; upload malware or harmful code; bypass security, authentication, rate limits, review tokens, or plan limits; scrape or access the Service through abusive automation; reverse engineer except where law prohibits that restriction; resell the Service as a standalone service without permission; access another user’s account or data without authorisation; send spam or phishing; or materially disrupt the Service or other users.

13. Privacy and data processing

Our handling of personal data is described in the Privacy Policy. You must not use the Service to collect or process personal data unlawfully.

We generally act as an independent controller for account administration, authentication, billing-entitlement administration, website analytics, product communications, support, fraud prevention, and security data. Where you submit Customer Personal Data for us to process solely to provide the content-approval workflow on your behalf, you act as controller or processor and we act as processor or subprocessor, as applicable.

The DPA governs processor-scope Customer Personal Data and includes the terms required for applicable controller-processor processing and restricted international transfers.

14. Third-party services

The Service depends on third-party infrastructure, authentication, communications, storage, analytics, payment, and optional integration providers. Their services may be unavailable, changed, or governed by separate terms. When you enable an optional integration, you instruct us to transmit the data reasonably necessary to provide it.

We are not responsible for third-party products, networks, or data practices outside our reasonable control, except to the extent applicable law or our processor obligations provide otherwise.

15. Service changes and availability

We may add, modify, suspend, or discontinue features, integrations, limits, or the Service. Where practicable, we will give reasonable notice of a material adverse change to paid functionality, but we may act immediately for security, legal, abuse-prevention, provider, or operational reasons.

The Service may experience maintenance, defects, latency, failed notifications, or downtime. We do not promise continuous availability, delivery of every email or integration notification, or preservation of every upload. Keep original copies and independent backups of important User Content.

16. Suspension and termination

You may stop using the Service at any time and may request account deletion subject to active subscription and lawful-retention requirements.

We may suspend, restrict, or terminate access where we reasonably believe there is a material breach of these Terms, non-payment, fraud, abuse, security or legal risk, infringement of third-party rights, or material harm to the Service or others. Where reasonable and lawful, we will provide notice and an opportunity to cure.

On termination, your right to use the Service ends. Provisions that by their nature should survive, including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute provisions, and the DPA while protected data remains, continue to apply.

17. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” We disclaim warranties that can lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and error-free operation.

We do not warrant that content will be approved, that a reviewer is the intended recipient, that a review decision has legal effect, that User Content complies with third-party platform rules, or that third-party services will operate without interruption. Mandatory warranties and consumer guarantees remain unaffected.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY, OR ANTICIPATED SAVINGS; BUSINESS INTERRUPTION; LOSS OR CORRUPTION OF DATA; OR CLAIMS ARISING FROM RELIANCE ON A REVIEW DECISION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID TO PADDLE FOR YOUR APPROVEPOST SUBSCRIPTION DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD $100.

These limitations do not apply where limitation is prohibited by law, including fraud, wilful misconduct, or liability for death or personal injury where applicable law prevents limitation. They do not reduce mandatory data-subject, SCC, or consumer rights.

19. Indemnification

If you use the Service in connection with a trade, business, craft, or profession, you will defend and indemnify us against third-party claims, losses, liabilities, and reasonable legal costs arising from your unlawful User Content, your material breach of Sections 10–13, your unlawful processing of personal data, or your infringement of third-party rights, except to the extent caused by our own unlawful conduct.

We will give reasonable notice of a covered claim and allow you to control the defence, provided you may not settle in a way that admits fault by us or imposes obligations on us without our written consent.

20. Governing law and disputes

These Terms and non-contractual obligations relating to them are governed by the laws of Ukraine, without regard to conflict-of-law rules. For business users, disputes are subject to the competent courts of Ukraine, subject to mandatory rules on jurisdiction and our right to seek urgent relief in another competent court where necessary to protect intellectual property, confidential information, or system security.

If mandatory consumer law applies, this choice does not deprive you of non-waivable protections or access to a court that applicable law makes available to you. Before filing a claim, the parties should try in good faith to resolve it by contacting [email protected], without delaying urgent relief or a mandatory limitation period.

21. General terms

Changes. We may update these Terms prospectively. We will update the “Last updated” date and provide notice of material changes where reasonably appropriate or legally required. Where law requires express agreement to a change, we will request it rather than relying solely on continued use.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a sale, transfer, or reorganisation of the Service or business, subject to mandatory rights.

Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.

Severability and waiver. If a provision is unenforceable, it will be modified or severed only to the extent necessary; the remainder continues in effect. Failure to enforce a provision is not a waiver.

Entire agreement. These Terms, the DPA where applicable, and documents expressly incorporated into them are the agreement governing use of the Service, except to the extent a separate written order or agreement expressly overrides them.

Electronic communications. You agree to receive transactional and legal communications electronically at the account email or through the Service. Promotional communications are subject to applicable marketing and privacy rules.

22. Legal contact information

Schedule 1 (Data Processing Agreement)

Last updated: August 9, 2026